We want our customers to be satisfied with our products. All Dog-e-Minder products are warranteed against defects in workmanship and materials for a period of 30 days from the date of sale. We will provide a refund for unopened products only. We will not refund the shipping costs.
If you purchased your Dog-e-Minder product in a retail store, you must return the product to that store in accordance with their refund policies. We do not honor any refunds direct to customers for store-bought products.
If you purchased your Dog-e-Minder product online, please visit our contact page and contact us for a Return Authorization Number (RMA) and further instructions on how to return your product.